Privacy policy

At MALIEV, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website (https://shop.maliev.com).

1. Information We Collect

When you visit our site, we collect certain information to improve your shopping experience:

  • Personal Information: Includes your name, shipping and billing address, email address, phone number, and payment details when you make a purchase or attempt to do so.
  • Device Information: Includes your IP address, browser type, time zone, and other data collected through cookies and similar technologies.
  • Order Information: Includes products purchased, payment details, and order history.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To fulfill orders: Process payments, arrange shipping, and provide you with order confirmations.
  • To improve customer service: Respond to inquiries, provide support, and enhance your shopping experience.
  • Marketing purposes: Send promotional emails or messages about products, offers, or services (only with your consent).
  • Legal obligations: Comply with applicable laws and regulations.

3. Sharing Your Information

We share your information with third parties only to the extent necessary to fulfill your order and improve your experience. Examples include:

  • Shopify: Our e-commerce platform that powers our website.
  • Payment gateways: To securely process payments.
  • Shipping partners: To deliver your orders.
  • Analytics providers: Such as Google Analytics, to understand site usage and improve performance.

We do not sell, rent, or share your personal information with other third parties for marketing purposes.

4. Cookies and Tracking

We use cookies to enhance your experience and gather information about site traffic.

  • You can control or disable cookies through your browser settings.
  • Note that disabling cookies may impact certain features of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to the processing of your data for marketing purposes.
  • Request a copy of your data in a portable format.

To exercise these rights, please contact us at support@maliev.com.

7. Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Effective Date: 14 January 2025